Rebecca James — Chief Executive Officer
Rebecca joined FlexiGroup in October 2018 as Chief Executive Officer, bringing her innovative, inclusive and motivational leadership style to her responsibility for leading FlexiGroup’s continued growth and development.
Rebecca has lengthy experience in leading strategic and marketing functions having been Chief Marketing and Enterprise Officer for Prospa, following her nearly four years as Chief Marketing Officer for ME where she led the product and customer experience teams, and oversaw ME’s very successful external and internal rebranding project. During her time at ME, Rebecca was voted #12 in the top 50 CMOs in Australia.
Prior to joining ME, Rebecca had had a long and successful career at customer experience agency Lavender, including 7 years as managing director.
Rebecca holds a Bachelor of Business – Marketing from the University of Technology Sydney, and has also completed the Stanford University Design Thinking course.
Ross Aucutt — Chief Financial Officer
Ross has over 20 years of international financial services experience. He has held senior finance management roles in large and complex global financial institutions covering finance, treasury, M&A and capital markets with Royal Bank of Scotland Group plc, Westpac Banking Corporation and Barclays PLC in both London and Sydney.
Prior to joining FlexiGroup in January 2017, Ross was Group Treasurer at Latitude Financial Services where he was responsible for creating a treasury function, including ground breaking funding programmes, interest rate and FX risk management and governance forums reporting to the Board of Directors.
Ross holds a Masters of Finance from London Business School, and is a qualified ACA and a member of Chartered Accountants Australia and New Zealand.
Liz McCarthy — Group Chief Customer Officer
Liz joined FlexiGroup in 2018 to lead the customer focus across the business driving customer programs to maximize customer satisfaction, acquisition and retention. With over 20 years senior management experience in both Financial Services and Aviation industries, Liz has responsibility for product, operations, marketing, customer insight and user experience across all the FlexiGroup businesses.
Liz has lived and worked extensively in Asia, and has lead large scale digital transformation and brand building programs with Macquarie Bank and Jetstar Airways.
Liz holds a Master's in Marketing from the University of Technology, and a Bachelor of Arts from the University of Sydney.
Ken Richards — General Manager Commercial
Ken has over 17 years’ experience in financial services. Prior to joining FlexiGroup, Ken was a director and shareholder of Interlease, one of Australia’s largest and oldest independent financer brokers, specialising in originating and arranging structured plant and equipment finance for private and public companies. Ken has arranged and structured finance for a range of small to large companies for a wide range of manufacturing equipment.
Ken was a director of Standard Finance Limited, a boutique finance company and has served on the board of Metro Quarry Group. Ken also held positions with Foster’s Group over 10 years, with roles in Treasury, M&A and Logistics.
Jane Miskell — Group Head of People and Culture
Jane has 15 years’ experience in Human Resources. Prior to moving to FlexiGroup in early 2013, Jane worked in Telstra where she partnered with Senior Leaders across a broad range of functions including Customer Service, Professional and Managed Services, Sales and HR Operations.
Jane has extensive experience in change management and organisational design, business integrations, talent management and employee engagement strategies and also has a Masters Degree in Human Resource Management.
Matt Beaman — Group General Counsel and Group Head of Operational Risk & Compliance
Matt joined FlexiGroup in September 2013, bringing more than 20 years’ private practice and in-house legal experience in banking and finance with a focus on small- and large-ticket asset finance transactions. Prior to joining FlexiGroup, Matt held roles in private-practice environments with leading domestic and international law firms.
Matt was the Chief Legal Counsel for CIT Group Asia-Pacific from 2005–2009. From October 2009, Matt was Deputy General Counsel of Lloyds Banking Group Australia (Lloyds International) and was elevated to the position of General Counsel in March 2012.
Nagib Kassis — Chief Information Officer
Nagib has over 20 years of technology experience, most recently as the GM of Data, Digital & Innovation with Allianz Australia where he was responsible for driving the strategic direction of digital and data initiatives. He is also active in the Australian fintech start-up community as a mentor to up & coming start-ups and is an advisor to a venture capital company.
Prior to his role as GM of Data, Digital and Innovation, he held a number of senior positions in Allianz in Australia and overseas:
- GM, IT Strategy and Transformation for Allianz Australia
- Head of IT and Business Alignment
- Global Head of Sourcing and Procurement for Allianz
- Deputy Head of Infrastructure & Operations team for Allianz Australia
Nagib holds a Bachelor of Information Systems from The Australian Catholic University.
Isobel Rogerson — Company Secretary
Isobel joined FlexiGroup in November 2018, following nearly nine and a half years at Members Equity Bank Limited, where she was Company Secretary and General Counsel, leading a team of legal and governance specialists. Prior to joining ME Isobel had worked in various roles at UBS Australia, and prior to that in the Wealth Management division of the National Australia Bank.
Isobel is a lawyer by training and worked in private practice for a number of years before moving into financial services. She holds her Bachelor of Laws and Bachelor of Economics from the University of Adelaide.
Chris Lamers — Chief Executive Officer, NZ
Chris joined the FlexiGroup team in April 2017 as CEO of FlexiGroup NZ. He brings a strong marketing, sales and innovation background to FlexiGroup and is focusing on creating a strong team culture, and mutually beneficial customer and retailer partnerships. Key product lines include Q Card, Q Mastercard and partnerships with leading retailers including Farmers and Flight Centre.
Previous roles include more than three years as Sovereign’s Chief Marketing Officer, where Chris undertook a number of significant developments, including establishing an online sales channel, customer engagement programmes, and data analytics functions.
Chris was previously with Loyalty New Zealand (Fly Buys), first as Head of Marketing, then as Head of Customer Engagement (incorporating marketing and sales) and lastly as Interim CEO.
In that time, he re-launched the Fly Buys brand, developed and launched a partnership with Air NZ Airpoints, and led the implementation of marketing strategies that grew both membership numbers and revenue while reducing marketing costs.